Supporting Insurance Decision-Making Through Functional Capacity Evaluations in Vancouver and Victoria
- David McInerney
- Jan 29
- 2 min read

Accurate determination of functional ability is essential for insurance companies managing injury, disability, and return-to-work claims. Functional Capacity Evaluations (FCEs) provide objective, defensible information that supports timely and appropriate decision-making.
Creative Therapy Consultants provides Functional Capacity Evaluations through its Vancouver and Victoria offices, offering insurers consistent, high-quality assessment services across British Columbia.
An FCE is a structured assessment of an individual’s physical and functional abilities in relation to work and daily life demands. At Creative Therapy Consultants, evaluations are conducted by experienced occupational therapists using standardized, defensible methodologies.
Assessment findings are grounded in observed performance, consistency of effort, and functional tolerance rather than self-report alone.
This approach enables insurers to obtain clear information regarding functional capacity, limitations, reliability, and suitability for return-to-work planning or vocational direction.
Delays in assessment and reporting can contribute to claim stagnation and prolonged absence from work. Through both the Vancouver and Victoria offices, Creative Therapy Consultants prioritizes efficient scheduling and rapid report turnaround.
Clear timelines, proactive coordination, and prompt delivery of reports allow insurers to proceed with planning, approvals, and decision-making without unnecessary delay.
Effective FCEs must translate clinical findings into information that is usable by non-clinical stakeholders. Reports provided by Creative Therapy Consultants are structured, concise, and focused on functional relevance.
Findings are clearly linked to job demands, endurance, and task tolerance, supporting defensible decisions related to return to work, accommodations, or ongoing rehabilitation needs.
While FCEs serve an administrative purpose, the assessment experience itself plays a role in client engagement. Creative Therapy Consultants applies a client-centered approach that emphasizes transparency, respect, and clear explanation of the assessment process.
FCE findings are most valuable when they inform next steps. Creative Therapy Consultants
ensures recommendations are practical, realistic, and aligned with medical guidance and workplace realities.



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